Facial Expression is Serious Business

Dr. Nancy Rothbard, David Pottruck associate professor of management at the Wharton School, should have been identified as the lead author of this wonderful article and research.

Know Your Audience

The State of the Union Address

• Stark County Treasurer Teaches Us What Not To Do

• BP: Don't Compete with Yourself

• Humor

• How to Leverage Video on YouTube

• Do We Need to Listen Better?

• Ring, Ring: Telephone Communication

• What Is Good Communication?

• Communication IS a Strategic Business Tool

• Impact of Words

• Importance of Video

• Storytelling

• Are You Addicted To Your Blackberry?

• How To Make a Significant Announcement

• Acknowledgment

• The Language You Choose

• Tweet Tweet

• Tiger's Apology

• Advice for Michael Vick

• Will Your Employees Defend You?

• Alex Rodriguez's Apology

  We've all seen the headlines and A-Rod's apology. Is he really sorry, or just sorry he was caught? The proof is in the timing.

• JetBlue